Kolkata: The National Restaurant Association of India (NRAI), today successfully hosted a thought-provoking and impassioned virtual townhall, NRAI Townhall 10.0 which was attended live by more than 8000 people. The key focus of this Townhall was to discuss and debate the primary issue plaguing the food and restaurant sector, "Are Food Aggregators Helping or Hurting the Restaurant Business in India?"
NRAI Townhall 10.0 saw participation and attendees from a wide-ranging list of industry stakeholders including restaurateurs and industry experts. The townhall provided an engaging platform to debate the complex and fast-declining relationship between food aggregators and the restaurant ecosystem due to the recent uncompetitive practices of the aggregators. Leading restauranteurs and industry veterans took the time to passionately discuss this critical issue by vociferously highlighting the challenges and opportunities brought about by aggregator platforms. More importantly, it placed the stark reality in front of the fraternity members on the extremely damaging long-term impact on the overall industry if these were left unchecked.
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