National Restaurant Association of India (NRAI) released its India Food Services Report 2024 (NRAI IFSR)



Kolkata, July 12th, 2024: The National Restaurant Association of India, the voice of the Indian restaurant industry released its long-awaited India Food Services Report 2024 (NRAI IFSR 2024) in New Delhi on July 9th. In Kolkata, the report along with a special booklet on the Food Services Sector in Kolkata was launched by Smt. Nandini Chakravorty, IAS, Home Secretary, Government of West Bengal. 

Also, gracing the occasion with their presence were the Office Bearers of Kolkata Chapter, Sagar Daryani– CEO& Co Founder, Wow! Momo Foods and Vice President NRAI, Aditya Ladsaria- Co- Founder and Director, Chai Break, National Management Committee member, Abhimanyu Maheshwari - Founder and CEO, Zing Restaurants, NRAI Kolkata Chapter Head and Piyush Kankaria - Co Founder and Partner, The Yellow Straw, NRAI Kolkata Co-Chapter Head.

The 5th edition of the NRAI India Food Services Report along with a brief report on the Food Services sector in Kolkata provides an in-depth analysis shared by the industry stakeholders and consumer voices. The report delivers valuable insights into operational models and practices, investment strategies, dining trends, and sustainability efforts. 

Abhimanyu Maheshwari, NRAI Kolkata Chapter Head, MD – Zing Restaurants Pvt. Ltd. "As we unveil the India Food Services Report 2024, Kolkata stands out as a city rich in culinary legacy and innovation. Kolkata's dynamic food industry, known for its exquisite sweets and Mughal-inspired cuisines, is constantly evolving, with over 30,000 restaurants adding to the organized dining space. This research not only celebrates our city's culinary diversity, but also highlights its critical role in developing India's burgeoning food services industry." 

He further added “With over 30,000 restaurants contributing to the organized sector, Kolkata exemplifies resilience in the face of licensing challenges, demonstrating our collective determination to thrive and set new standards in the food service industry. I would like to commend the IFSR Steering Committee and the NRAI team for this insightful report, shining a spotlight on the dynamic food service market in Kolkata."

According to the NRAI IFSR 2024, the market size of Kolkata Food Services Industry is estimated to be valued at ₹8,055 crores and comes in at #7 amongst the top 21 cities in the organised food service sector. There are a total of 61,305 restaurants in the (Organised + Unorganised) Food Services sector in Kolkata with Fine Dining Restaurants leading the way with customers preferring to dine-out at exclusive locations to celebrate special occasions with their loved ones and families.

The NRAI India Food Services Report 2024 marks provides a deep insight into Kolkata’s vibrant food and beverage industry. Kolkata represents a unique blend of tradition and innovation, with each dish telling a story about heritage and creativity. This report emphasizes the city's critical role in shaping India's dynamic culinary landscape, as well as our commitment to cultivating a thriving food services industry that reflects our vibrant community and enriches our cultural fabric. 

The food services industry has demonstrated remarkable resilience and recovery following the pandemic's impact, now experiencing several key trends. Consumers are increasingly investing in higher-quality and fine dining experiences, significantly influencing the industry. Moreover, social media platforms have profoundly shaped consumer demand. This report aims to be a credible source of information for all stakeholders, detailing the industry's size, segments, and growth opportunities. It will guide restaurant owners and operators in understanding the key drivers of business growth, helping them to increase their revenues profitably.

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