Kolkata, 1 March 2024 - Uber , announced a partnership with the Airports Authority of India (AAI) at Netaji Subhas Chandra Bose International (NSCBI) Airport in Kolkata, West Bengal. Kolkata Airport witnessed a remarkable 61% surge in air traffic over the previous fiscal year, highlighting the escalating demand for smooth connectivity. This collaboration aims to provide passengers with reliable and hassle-free transportation options upon their arrival to the vibrant city of joy, while empowering Uber drivers to deliver exceptional service. In April 2023, Uber signed an MoU with AAI, extending its services at multiple AAI Airports, with operations already in place across 10+ AAI Airports.
Uber has introduced cashless operations at the NSCBI Airport in collaboration with Omega Enterprises. Cashless operations eliminate parking and pickup charges for Uber drivers, streamlining the overall experience, and resulting in reduced estimated arrival times (ETAs) for riders ensuring smooth airport transfers.
Shiva Shailendran, Director of Supply Operations at Uber India and South Asia, said, "We are focussed on reshaping travel experience and this partnership with the Airports Authority of India will help us deliver an elevated experience for drivers and riders alike. We remain committed to deliver a magical experience every time you choose to Uber in and out of your city.”
As part of this collaboration, Uber has set up dedicated pickup zones at the arrival terminal for both domestic and international flights, complemented by on-ground assistance and wayfinding signages - assisting riders from inside the terminal all the way to the Uber pickup zones. Passengers can look forward to a seamless journey from touchdown to destination while drivers can enjoy a hassle-free experience, making Uber the preferred choice for transportation to and from the airport.
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